Reporting Bugs¶

We welcome bug reports. Please ensure your bug reports align with the following standards:

A clear description of the symptom, ie: the actual “problem”
Clear specific (preferably numbered) steps which can be taken to recreate the problem consistently.
If there are any pre-requisites needed to make the problem possible, such as configuring a certain Tax Rate for a specific State/Country, etc, those need to be clearly listed.
Clearly state what you believe it “should” do, and why. If relevant, provide a URL to a resource which confirms the standard … for example a URL to the correct address-format of a certain country if you’re reporting that the formatting is wrong in ZC for that country.
Provide screenshots if possible or relevant.
If the bug has been discussed on the Zen Cart support forum, include the URL to that discussion thread.

Posting the Issue on Github¶

To post your issue on github:

Login to Github
Navigate to the Zen Cart repository “Issues” page
Check whether your issue has already been reported. If so, click on that existing issue and add a comment to it, explaining exactly how your situation is similar.
If your issue isn’t already reported, click on the “New Issue” button and supply the info explained above. Be thorough and as detailed as possible.

After you have posted an issue on Github, a Team Member may assign various labels to your Issue.

The current labels are :-

Note

@todo update issues